Entergy Texas Reminds Customers To Be Wary Of Scams

Written by Larry Crippen. Posted in Local News, News

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Entergy Texas Reminds Customers To Be Wary Of Scams

Published on January 14, 2015 by Larry Crippen

Scammers continue to target Entergy customers in Texas and surrounding states. The con artist calls and tells the customer their electric bill payment is past due, and that service will be disconnected within the hour if payment isn’t made. The scammer then directs the customer to transfer funds electronically, sometimes through a system known as “MoneyPak” or “Green Dot.” Often the customer is a restaurant owner or other small business owner.

While the company does place courtesy calls if you are at risk for disconnection, these are recorded calls, and are not calls from live customer service representatives. Entergy never demands immediate payment.

While you may pay your Entergy bill by phone or credit card, it is only through BillMatrix, a third-party vendor they use for this purpose.

You should never give your personal information to strangers. If a call sounds suspicious, call 1-800-ENTERGY (1-800-368-3749) to speak with an Entergy customer service representative.

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